There are many different ways you can use our services – to search for and share information, to communicate with other people or to create new content. When you share information with us, for example by creating a TVM Account or uploading menu items, we can make those services even better.
As you use our services, we want you to be clear how we’re using information and the ways in which you can protect your privacy.
We collect information to provide better services for you and your visitors – from figuring out basic stuff like which language you speak, to more complex things like which ads you’ll find most useful, or the hours in which you are showing sports.
We collect information in the following ways:
We use the information we collect from all of our services to provide, maintain, protect and improve them, to develop new ones, and to protect TVM and our users (including you!). We also use this information to offer you tailored content – like giving you more relevant ads.
If you have a TVM Account, we may display your Venue name, Venue photo, and actions you take on TVM or on third-party applications connected to your TVM Account.
When you contact TVM , we keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.
We use information collected from cookies and other technologies, like pixel tags, to improve your user experience and the overall quality of our services.
Our automated systems analyze your content to provide you personally relevant product features.
TVM processes personal information on our servers in many countries around the world. We may process your personal information on a server located outside the country where you live.
Many of our services let you share information with others. Remember that when you share information publicly, it may be indexable by search engines, such as Google.
Whenever you use our services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request.
We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup systems).
Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort. We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.
We do not share personal information with companies, organizations and individuals outside of TVM unless one of the following circumstances applies:
We may share non-personally identifiable information publicly and with our partners – like publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our services.
We work hard to protect TVM and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:
The user has the right to delete all personal data collected by the app and remove their account. Contact us via the form on our website or support within the app.